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MuMu stops responding while loading or freezes at 40%
Latest Update Time:2022-10-9

Some win10 system users may encounter a 40% startup stuck when starting the emulator, which can be handled by the following steps:

Step 1: Confirm that the computer VT is turned on, and click to see how to turn on VT;

Step 2: After confirming that VT is turned on, the user whose emulator startup is still stuck at 40%, right-click the MuMu emulator icon and enter "Properties";

Step 3: Enter the "Compatibility" - "Compatibility Mode" option, uncheck "Run this program in compatibility mode" and restart the emulator;

Step 4: Check whether the antivirus software installed in the computer has intercepted the process of the simulator, such as NemuDrv, or the NetEase MuMu simulator, and cancel the interception of the intercepted simulator process. After allowing it to run, restart the emulator and try;

Step 5: If the above steps are still invalid, you can uninstall the antivirus software and try to reinstall the emulator.


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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email:

Your computer motherboard model:

This page is a tutorial for enabling VT for this motherboard.

If your actual operation does not match the tutorial, please search for the corresponding setting tutorial for the motherboard or consult customer service.