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MuMu stops responding while loading or freezes at 60%
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Some users may encounter emulator startup stuck at 60% when using MuMu player. Users who encounter this situation can refer to the following steps:


1. Check whether the antivirus protection software installed in the computer has intercepted the process of the simulator, such as NemuDrv and other processes, or the NetEase MuMu player;

2. Cancel the interception of the intercepted emulator process, and after allowing it to run, restart the emulator to try;

3. If after the second step is completed, restarting the emulator is still stuck at the 60% progress bar, you can uninstall the antivirus software, and then try to reinstall the emulator.


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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email:

Your computer motherboard model:

This page is a tutorial for enabling VT for this motherboard.

If your actual operation does not match the tutorial, please search for the corresponding setting tutorial for the motherboard or consult customer service.