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The PC goes into blue screen after starting the emulator
Latest Update Time:2021-04-20

I. The blue screen immediately following the emulator's execution is caused by not having disabled Hyper-v/VBS, which is necessary for the emulator to run properly. >> How to turn off Hyper-v/VBS.

II. If MuMu freezes at 99% while loading after rebooting the PC following a blue/black screen occurrence, download and run this hotfix here. Decompress the files and double click "double click.bat" to execute it, then restart the emulator.


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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email:

Your computer motherboard model:

This page is a tutorial for enabling VT for this motherboard.

If your actual operation does not match the tutorial, please search for the corresponding setting tutorial for the motherboard or consult customer service.