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MuMuPlayer Help Center

Find solutions to all your problems with MuMuPlayer

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FAQ MuMuPlayer (Windows)

Recent Updates NEW

How to enable VT MuMuPlayer installation error code solution How to enable high FPS in MuMuPlayer? How to fix network error in MuMuPlayer? MuMuPlayer Keyboard and Mouse Key Editing Tutorial MuMuPlayer Screen Recording Tutorial MuMuPlayer Multi-instance function tutorial How to solve MuMuPlayer Startup Failure

Installation Notes

System Requirement

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How to free up disk space How to switch between dedicated and integrated graphics cards How to Reinstall Graphics Driver How to update the graphics driver

Download & installation Issues

MuMuPlayer installation error code solution How to switch installation path How to reinstall MuMuPlayer? How to Launch MuMuPlayer as Administrator?

Startup Issues

Startup Stuck xx%

MuMu stops responding while loading or freezes at 100% MuMu stops responding while loading, freezes at 99%, or prompts an unknown error

Startup Error

How to solve MuMuPlayer Startup Failure How to fix MuMuPlayer startup failure with the prompt 'Please try to exit the antivirus software and restart the emulator'? How to fix the initialization failure of the emulator component when updating MuMuPlayer? Way to solve Graphics spec. too low for dx 11.0 or OpenGL 4.3

Install APP

Installation Tutorial

How to install XAPK files in the emulator Prompt Insufficient Disk Space when installing software

Features Guides

Key Mapping Setting

MuMuPlayer Keyboard and Mouse Key Editing Tutorial How to import and export key plan in the emulator

Multi-Instance

MuMuPlayer Multi-instance function tutorial MuMuPlayer App cloner guide MuMuPlayer Synchronization Function Tutorial How to drag labels and split the screen in MuMuPlayer?

Shortcuts

Function Shortcuts of MuMu Player

Data Backup & File Transfer

MuMuPlayer File Transfer Tutorial How to fix the issue that 'the file is occupied during data migration on MuMuPlayer'? Backup Games & APP File Guide

Record Video

MuMuPlayer Screen Recording Tutorial OBS cannot capture the emulator interface

Developer Mode

Developers' Essentials: Manual

Key&map Setting

MuMuPlayer Macro Key Mapping Guide

Operation Record

MuMuPlayer operation recording tutorial

Operational issues

Experience Optimization

How to enable high FPS in MuMuPlayer? How to improve performance when running multiple instances on MuMuPlayer? How to eliminate lags

Operation Abnormality

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How to fix the issue that the storage space of the MuMuPlayer is insufficient? How to fix Vulkan mode unavailable error? How to fix the issue "MuMuPlaye virtual machine process exits abnormally"? How to fix graphics card driver crashes in MuMuPlayer?

Network Issues

Emulator Network Abnormality

How to fix network error in MuMuPlayer? How to fix the DNS resolution failure when MuMuPlayer downloads/updates?

Game & App Related Issues

General Tutorial

How to use the Virtual Go Plus function in PGsharp with MuMu Player The solution to PGsharp getting stuck on the loading page PGSharp Download and Installation Guide Google play store prompts that your device doesn't support the game

Pokémon GO

How to solve Pokémon GO Crashing on MuMu Player 6?

Others

How to Uninstall the Emulator

How to uninstall MuMuPlayer properly

Lock Screen Emergency

How to deal with Lock Screen Emergency

Account & Payment

How to Fix Payment Failure on MuMuPlayer? How to Fix Email Verification Code Not Receiving on MuMuPlayer?