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The Emulator Failed to Respond
Latest Update Time:2021-04-19

 If your desktop freezes and you are prompted with "MuMu Player has stopped working" after launching the emulator, we recommend you to:

Go to "Windows Security" → "Update and Security" → "Windows Security" → "Firewall & network protection" → Turn off the firewall under all three tabs.

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Next, go to the installation directory, run ...\EmulatorShell\networkReset.bat, then restart the emulator.


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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email:

Your computer motherboard model:

This page is a tutorial for enabling VT for this motherboard.

If your actual operation does not match the tutorial, please search for the corresponding setting tutorial for the motherboard or consult customer service.